How it works

One job, from the phone call to the paid invoice

Not a list of parts. This is the sequence a rental company already runs, with the screen that does each bit shown where it is actually used. Everything here is something the product does today.

First, the week a job really takes

How long a job holds its gearA seven-day week. The show occupies two days in the middle, but the gear is held for all seven — from the day prep starts to the day it is checked back in. Availability is counted over the whole seven days, not the two.Mon 1Tue 2Wed 3Thu 4Fri 5Sat 6Sun 7PrepOut on the truckThe showBackCheck-inHeldseven days — this is what availability counts
Ask “is it free on Thursday?” and the honest answer is no — it went out on Wednesday and does not come back until Sunday. That is the week a spreadsheet does not record, and every double-booking lives in it.

01The phone rings

Can we do it, and what have we got?

“Are you free the first week of September, and do you have twelve wedges?”

Answering that means knowing what is already promised — not on the two days of the show, but across every day the gear is out of the building. Ask on any dates and the grid says what is free, what is committed elsewhere, and what is still out on a truck.

Hired-in kit is counted apart from your own, because a shortage you solved by sub-hiring last month is not the same fact as owning enough.

Counted over
prep → check-in, not the show
Granularity
products · kits & packs
Kept apart
owned · hired-in · spares
Compass — the availability screen

02The quote

Priced by how long it is out, not by hand

“What do we charge for three days, and did we remember the discount?”

Rate cards price by hire length, so a three-day booking is not simply three times a one-day one because somebody multiplied. Prep and strike days carry their own discount, which is where hand-built quotes usually leak money.

A revision supersedes the quote it replaces cleanly, so there is never an argument about which version was agreed.

Priced by
rate card, by hire length
Revisions
supersede, never overwrite
Tax
VAT per company
Compass — the quotes screen

03They say yes

The customer accepts it themselves, and the job moves

“Have they come back to us yet?”

The quote goes as a coded link. Your customer opens it with no account, no password and no PDF, and answers on the spot — accept, decline, or ask for changes with a note saying what. They type their name against the decision, so there is a record of who agreed to what.

Accepting is not just a status. The job the quote was raised against moves on: the gear it lists is committed, the team is told, and nobody re-keys a thing into a project.

Sent as
coded link, no login
They can
accept · decline · ask for changes
Mid-job changes
raised as a change order
QUOTE Q-2026-0184Sent

Hua Hin Jazz Spring

3–5 Sep 2026 · 3 days · audio & lighting

Hire, 3-day rate$7,420.00
Crew, 4 × 3 days$2,220.00
Total inc. VAT$10,378.40

What happens on accept

Acceptedgear committedteam toldprep opens

04Prep

One bench, and it knows which job this is

“What still needs to go in the case?”

A job at a given stage has one thing that can be done to it, so the job decides the screen rather than you. Scan by QR, barcode or RFID with the phone already in your hand, or tick it off when the label has gone.

Anything flagged unsafe is refused at the bench rather than discovered on site, and a fault found while packing is reported from the same screen.

Reads
QR · barcode · RFID
Hardware
the phone in your hand
Faults
reported from the bench

05Short

Told while there is still time to do something

“We are two short — now what?”

The shortage announces itself the moment it exists, over the dates that matter, and offers every way out from where you are standing: hire it in, buy it, or take it off the job. Hired-in gear becomes a real unit with a real label, so it scans and counts like everything else.

The crew gap works the same way. Put the call on the board from the job that has it, see who answered, and book them straight on.

Ways out
sub-hire · purchase · change the job
Crew gap
posted from the job itself
Hired kit
scans like your own
Compass — the shortages screen

06Out and back

A board that says who is driving what

“Has it left, and is the truck home?”

Runs out and back, your trucks and hired-in ones side by side, with the ones still missing a driver called out. A run is one truck, one leg, one direction — which is how a board stays readable on a day with six of them.

The driver gets a note with a code on it and no login at all: one scan logs the delivery, another logs the truck home and opens the check-in.

A run is
one truck · one leg · one direction
Driver note
coded link, no login
Status
derived from the scans
Compass — the truck board screen

07Check-in

What came back, what didn't, and what is broken

“Is it all here, and can it go out again on Friday?”

Scanning back in is the same bench in the other direction. What is missing is missing against a job and a person, not against the whole warehouse in a month's time.

Damage is recorded where it is found. Gear goes off the road until it passes, and what the repair cost can be recovered from whoever broke it.

Off the road
until it passes
Servicing
own bench or sent out
Damage
charged back to the job
Compass — the servicing screen

08The money

Invoiced from the job, and chased from one screen

“Who owes us, and for how long?”

The invoice is built from the job that was actually done, and goes out as a link the same way the quote did. What is paid, what is overdue and by how many days sits on one screen rather than in somebody's memory.

And afterwards: what each item earned against what it is worth, which is the number that decides what you buy next.

Sent as
coded link, no login
Ledger
overdue · disputed · days late
After the job
what each item earns
Compass — the invoices screen

True at every step

Everyone reads it in their own language

Chosen per person, not per company, so the office and the crew read the same job differently and neither is translating for the other.

More than one company, one login

Run several businesses and switch between them. Kit, jobs, customers and staff stay strictly separate.

Freelancers keep their own account

The people you book have their own board, jobs, calendar and invoices — free, and theirs rather than yours.

Leave, overtime and being out of pocket

Each one waiting on somebody to approve it, and each one visible to the person it belongs to.

Try it on your own kitSee what it costs